How To
Leveraging Cloud Services for Efficient Radio Content Management
As the radio broadcasting industry evolves, cloud services have become an indispensable tool for managing, storing, and…
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4 min read
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Help Center
87 step-by-step articles across six collections.
System Status
Check for live incidents before you debug.
Browse by topic
Every guide we have, sorted by what you are trying to do.
Getting Started
What you need to launch your first Nobex Partners app.
23 articles → New Dashboard GuidesFind your way around the updated dashboard.
17 articles → How To GuidesUse the features, ship updates and market your app.
12 articles → TroubleshootingStream misbehaving? Something not saving? Start here.
12 articles → GeneralFAQs about day-to-day Nobex Partners features.
20 articles → Developer AccountsApple and Google account setup, and adding Nobex.
3 articles →Quick answers
The things people ask us most.
How do I get started with my station app?
The Getting Started collection walks through everything you need before launch, from your stream URL to artwork. If you have not created an account yet, start here.
My stream is not playing. What should I check first?
Stream issues are almost always configuration. The Troubleshooting guides cover the usual suspects. If it is not one of those, email support@nobexinc.com with your station name and the stream URL so we can test it directly.
How do I update content in my app?
Most day-to-day changes happen in the dashboard and take effect without an app-store release. The Dashboard guides cover where each setting lives.
Do I need my own Apple and Google developer accounts?
Yes, your app is published under your own store accounts so you keep ownership. The Developer Accounts guides cover setup and adding Nobex Partners to them.
Is something broken on your end?
Check System Status first - if there is a live incident it will be posted there. If status is clear and you are still stuck, email support@nobexinc.com.
How fast will I hear back?
Email reaches the same team that builds the platform. Include your station name, what you expected, and what happened instead - that is usually the difference between one reply and four.
Guides from the blog
Longer reads on getting more out of your app.
Best Practices
Building a Strong Brand Identity for Your Radio Station
In a crowded media landscape, establishing a strong brand identity and clear messaging is key to setting your radio station apart…
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4 min read
App Updates
Share Podcasts and Recorded Shows with the On Demand Feature
Offering On Demand content is an essential way for radio stations to keep up with listeners’ needs for flexibility and…
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2 min read
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Product news, tips and the occasional station shout-out.